Frequently Asked Questions
Quick answers to common questions about orders, sizing, delivery, and payments.
How long does delivery take across Pakistan?
Orders are dispatched within 24 business hours. Deliveries within major urban cities (Lahore, Karachi, Islamabad, Rawalpindi) typically take 2 to 3 business days. Regional and distant towns take approximately 3 to 5 business days.
Do you offer Cash on Delivery (COD)?
Yes! We provide Cash on Delivery (COD) service nationwide across Pakistan up to our safety threshold of Rs. 25,000. Simply choose "Cash on Delivery" at checkout and pay the rider when your parcel arrives.
What if the baby clothes do not fit? Can I exchange sizes?
Absolutely! We offer a 7-Day Easy Exchange Policy. If an item is too small or too large, contact us on WhatsApp with your Order Number and our team will arrange a size replacement.
Are the fabrics safe for newborn and sensitive baby skin?
Yes. All our newborn rompers, sleepsuits, and body suits are manufactured from 100% combed organic cotton, bamboo blends, and skin-friendly hypoallergenic materials with nickel-free snaps and protective zipper guards.
How do I track my order?
You can track your order status anytime by visiting our Track Order page and entering your Order Reference Number and mobile number.